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What Are Chatbots

Chatbots are artificially intelligent software applications that are programmed to send messages to users in a conversational interface, much like a live chat widget. They act like digital agents and are used to interact with your site visitors.

They can complete a number of tasks that your visitor might require, examples are: whether it be pointing them to the right product of interest, helping direct them through to your sales team, or taking a booking or reservation. There is no end to what you can get a chatbot to do for your organization recognizing that each organization has different requirements.

Ultimately, chatbots can act like a digital agent on your site, interacting with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop.

Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can pre-qualify your leads, increase your lead conversions and help your team deal with the customers that really matter!

About Us

We're a specialist chatbot agency that's focused on building and developing new chatbots for websites of any kind. We work with you to understand your site needs and will then build a bespoke chatbot to meet your organizational requirements.

Our chatbot team is experienced at building chatbots for different industries, writing chatbot content that converts and designing chatbots that are extremely engaging and fun for the end user. We also cover Facebook and Whatsapp chatbots with human handover capabilities.

Our experienced chatbot and AI team will work with you to identify the options for your specific needs - it's crucial to focus on the right areas.

Chat Stats

  • Mark Zuckerberg revealed Chatbots will be the secret to Facebook's success over the next TEN YEARS.
  • Billion dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
  • By end 2021, 50% of companies will spend more on Bots than on mobile apps.
  • By next year, the average person will have more chats with Bots than with their spouse!
  • Gartner predicts that chatbots will power 85 percent of all customer service interactions by the beginning of year 2021
  • 48% of consumers would rather connect with a company via live chat than any other means of contact.
  • 57% of consumers are interested in chatbots for their instantaneity.
  • 35% of consumers want to see more companies using chatbots.
  • 55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
  • 95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots.


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Contact Us

Company Name

Spence Bot Agency

Address

3507 S. Ivanhoe Street,
Denver CO , United States 80237

Office

+1(248) 982-5443

Email

julian.spence@spencedigital.com or julian@spencebotagency.chat